Diagnostic Imaging Equipment Service Agreements

Diagnostic imaging equipment service agreements are essential for your facility.  There are countless factors to consider – budget, service provider preferences, availability of in-house repair technicians.  The level of service needed will depend on factors that are most important to your practice.

Diagnostic Imaging Equipment Service Agreements:

Diagnostic Imaging Equipment Service

Diagnostic Imaging Equipment Service

  • Full-Service:
    • Service can be requested 24/7 usually via a toll-free hotline.
  • Business Hours:
    •  Service can be requested during normal business hours, usually eight hours a day, five days a week.
  • Extended Business Hours:
    • Service can be requested usually 12 hours a day, five days a week.
  • Extended Business Hours and Weekends:
    • Same as above, but set weekend hours are included.
  • Preventive Maintenance Only:
    • Service includes a predetermined number of preventative maintenance service calls during normal business hours.
  • Time and Materials:
    • Service is paid for on an as-needed basis.
  • Loaner Service
    • The vendor provides a loaner piece of equipment.

Ask the Following:

  • How many engineers are available in the area?
  • How close is the nearest engineer?
  • What is the approximate time duration for service response?
  • Limit of Liability – the maximum amount that a service provider is willing to spend in a guaranteed response percentage.

Make sure that the place you’re opting for has a reputation for providing efficient services and has a guaranteed uptime percentage. Always try to find reviews on the service providers you are considering.

At Pacific Healthcare Imaging, we sell and support pre-owned, used and refurbished c-arms and other diagnostic imaging systems for medical facilities. We sell the highest quality used and refurbished medical imaging equipment and we specialize in C-ArmsMini C-ArmsPortable Ultrasounds.

Contact us at Pacific Healthcare Imaging, and our technicians will help you acquire the best systems for your facility.  Our high-quality new, used, and refurbished Mini, Compact, and Full-Size C-Arm machines are available at wholesale cost.

Check out our rental plans as well.